Where Can I Find Mental Health Resources?

If you are in crisis or at risk for suicide, please call 988 or you can visit our Mental Health Resources page to choose one of the alternatives. We also provide some mental health statistics and information about finding a therapist. Remember, you are not alone so speak up and talk to someone if you’re struggling.

Who Pays For Shipping?

We offer free shipping for all orders. We know how frustrating it is to get to the checkout and realize that you’re also responsible for shipping costs so we’ve implemented a free shipping policy.

When Will I Get My Order?

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

● USA: 3–4 business days

● Europe: 6–8 business days

● Australia: 2–14 business days

● Japan: 4–8 business days

● International: 10–20 business days

What Can You Tell Me About Sizing?

For buyers of t-shirts, sizing is a crucial factor to consider before making a purchase. At Ink + Quill, we care about the happiness of our customers, and that's why we offer a variety of sizes to accommodate different body types. It's essential for buyers to take accurate measurements and consult our size chart before placing an order to ensure a comfortable and flattering fit. With all sales being final and no refunds available for our products, it's crucial to get the sizing right the first time. We want our customers to love their t-shirts and feel confident wearing them, and selecting the right size is a significant step towards achieving that goal.

Please visit our Sizing page to learn more.

Where Will My Order Ship From?

We work with an on-demand order fulfillment company with facilities worldwide!

Will I Be Charged Customs For My Order?

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

My Order Should Be Here By Now, But I Still Don't Have It. What Should I Do?

Before getting in touch with us, please help us out by doing the following:

● Check your shipping confirmation email for any mistakes in the delivery address

● Ask your local post office if they have your package

● Stop by your neighbors in case the courier left the package with them If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at info@shopinkquill.com with your order number.

If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

Why Does My Shirt Smell Like Vinegar?

When unpacking a new shirt or hoodie with a direct-to-garment (DTG) print, you might notice a vinegar-like smell or an off-white residue. Don't worry, that's not unusual - it's from a fixation agent applied during the printing process and it's not permanent. We use this to ensure that the print is long-lasting and the smell can worsen in transit with the heat. Thankfully, it easily disappears during washing.

How Are Your Products Made?

We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

How Do I Track My Order?

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at info@shopinkquill.com.

I Received A Wrong/Damaged Product, What Should I Do?

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at [insert your support email here] within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

What’s Your Return Policy?

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at info@shopinkquill.com.

Do You Offer Refunds?

Because we are a small, family-run business, refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please get in touch with us at info@shopinkquill.com with photos of wrong/damaged items and we’ll sort that out for you.

Can I Exchange An Item For A Different Size/Color?

At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at info@shopinkquill.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!

Can You Make Me A Custom Shirt?

We thought you’d never ask. As much as we love to take on special projects and want to say yes to everything, it all depends on what you’re wanting. Send us a note at info@shopinkquill.com with details of your request and we’ll be sure to get back to you in a timely manner.

Can You Add Something To The Collection?

Yes, yes, and yes! We absolutely LOVE to learn what people want and where we have gaps in our inventory. If you find a design you’re keen on but want it in a different style such as a hoodie or a v-neck for instance, please let us know! We’d gladly add items to our inventory based on such feedback! Thanks for asking!

Mental Health Resources

National Suicide Prevention Lifeline

Dial 988

Go to https://988lifeline.org/

They provide free, confidential support for people experiencing mental health distress 24/7.

NAMI Helpline

Call 1-800-950-NAMI (6264) or Text "HelpLine" to 62640 or E-mail helpline@nami.org. You may also visit https://nami.org/help

During this difficult time, the NAMI HelpLine is here for you. HelpLine volunteers are working to answer questions, offer support and provide practical next steps. The resources on this page provide information to address many needs and concerns. Stay connected, text, chat, call or email the NAMI HelpLine today. The NAMI HelpLine can be reached Monday through Friday, 10 a.m. – 10 p.m., ET.

Crisis Text Line

Text HOME to 741-741


Anyone can text TALK to 741741 to text with a trained crisis counselor for free, 24/7 support. Text from anywhere in the USA. Every texter is connected with a Crisis Counselor, a real-life human being trained to bring texters from a hot moment to a cool calm through active listening and collaborative problem solving.

Trevor Project Lifeline


Call 1-866-488-7386 or text START to 678-678

The Trevor Lifeline is a 24/7 hotline that serves LGBTQ+ individuals experiencing a mental health crisis. LGBTQ+ youth are a group at an increased risk for suicide. The Trevor Lifeline provides free, confidential support to young LGBTQ+ people experiencing thoughts of suicide or other emotional distress.

Trans Lifeline

Trans Peer Support



Trans Lifeline provides trans peer support for the trans community that’s been divested from police since day one. It’s run by and for trans people.


Black, Brown, Native & Muslim Hotline


Call or Text 1 (800) 604-5841

BlackLine provides a space for peer support, counseling, witnessing and affirming the lived experiences to folks who are most impacted by systematic oppression with an LGBTQ+ Black Femme Lens. Call BlackLine prioritizes BIPOC (Black, Indigenous and People of Color).

Teen Line

Emotional Support For Youth


Call 1-310-855-HOPE (4673) or

Call 1-800-852-TEEN (8336) or

Text TEEN to 839863

A non-profit, community-based organization that provides emotional support to youth. It is their mission to provide peer-based education and support before problems become a crisis. Phone Line available 6pm-10pm (PST). Text Line available 6pm-9pm (PST). Email support and online message boards also available.

National Runaway Safeline


Call 1-800-RUNAWAY


24/7 Crisis hotline for youth & teens offering live chats, e-mail support, forums, and additional resource referrals.

The Childhelp National Child Abuse Hotline


Call or text 1-800-422-4453

Plus Live Chat Support

If you are being hurt, know someone who might be hurting, or are afraid you might hurt another, call or text the Childhelp National Child Abuse Hotline.

Veterans Crisis Line


Call 988 and press 1

Veterans may still reach the Veterans Crisis Line with the previous phone number—1-800-273-8255 and Press 1—by text (838255), and through chat (VeteransCrisisLine.net/Chat). Connect with the Veterans Crisis Line to reach caring, qualified responders with the Department of Veterans Affairs. Many of them are Veterans themselves.

Vets 4 Warriors


Call 855-838-8255. Support is also available via e-mail.

A caller will immediately be connected to a peer who is a veteran or a member of the military community.

Perhaps you feel stuck and don't know how to move forward. Maybe you're finally ready to start tackling an ongoing concern. Whatever the reason may be, pursuing counseling is a brave, bold step to working on your mental health.

Note: Not every therapist is a good fit. If you don't feel a healing connection after a few sessions, don't give up. Sometimes it helps to consider a therapist with a similar background as you. They may empathize more directly with your experiences.

Therapy Den


An online community of mental health professionals seeking to make the experience of finding a therapist easy.

Inclusive Therapists


Seeking therapy can be a vulnerable process. We understand. We aim to make it simpler and safer for people in marginalized communities. Find a culturally responsive, 2SLGBTQ+ affirming therapist that celebrates your full identity.

Psychology Today


Psychology Today helps you find an in-person counselor by entering your zip code. This resource is available in 17 countries including the USA, Canada, United Kingdom, Australia and many others. This is a great option if you want a more traditional face-to-face experience. You can also view a therapist’s areas of focus and look for credentials and fees that match your individual needs

Mental Health Match


Built on years of research, Mental Health Match is a tool to help you find a licensed therapists who are best matched to your needs. Search by zip code to match with therapists. The right one makes all the difference.

MHA Screening - Our signature screening program provides individuals with access to free, anonymous, and confidential screenings 24/7.

Anyone can access screenings at www.mhascreening.org.

Each year, MHA develops public education campaigns (packaged in toolkits) aimed at general mental health awareness and addressing issues Before Stage 4.

While also developing unique campaigns to address a range of topics based on specific population needs (i.e., BIPOC, youth and parents, college students).

Our largest campaign is for Mental Health Month in May. Our 2022 Mental Health Month campaign, "Back to Basics," was created to provide foundational knowledge about mental health & mental health conditions and information about what people can do if their mental health is a cause for concern.

The 2023 Mental Health Month toolkit launches in late March! The theme this year is "Look Around, Look Within" and is focused on our individual and population environments and their impact on our mental health.

And finally, you can join more than 8,000 advocates, peers, providers, and more June 6-10 to explore the future of mental health at the 2023 #MentalHealthAmericaConference. Register to attend online or in person at mhanational.org/conference.

• Suicide is the 12th Leading Cause Of Deaths In The US.

• On average, there are 130 suicides per day.

• In 2020, 45,979 Americans died by suicide.

• In 2020, there were an estimated 1.2 million suicide attempts.

• The age-adjusted suicide rate in 2020 was 13.48 per 100,000 individuals.

• The rate of suicide is highest in middle-aged white men.

• In 2020, men died by suicide 3.88x more than women.

• White males accounted for 69.68% of suicide deaths in 2020.

• In 2020, firearms accounted for 52.83% of all suicide deaths.

• The numbers have only risen since.

But hope still remains.

93% of adults surveyed in the U.S. think suicide can be prevented.

Learn more about suicide and how you can support suicide prevention at AFSP: https://afsp.org/suicide-statistics/

Learn the latest published statistics on suicide from the Centers for Disease Control and Prevention (CDC) Data & Statistics Fatal Injury Report for 2020, retrieved by AFSP on February 17, 2022.

Access additional verified data from the CDC. Suicide rates listed are Age-Adjusted Rates. AFSP fact sheets are updated annually. We also list citation information for the information below as well as our fact sheets. All statistics presented on this page pertain to the United States. Click here to view global suicide statistics.


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Whether it's a t-shirt, hoodie, or long-sleeve tee, our products are made with care and sustainability in mind. We hope you love your Ink + Quill products.

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